Account deletion
How to request deletion of your account and associated data.
Request account and data deletion
You may delete your account from the Security page in your dashboard, or request deletion by email:
Email a deletion requestDeleting your account is permanent. Withdraw funds and complete or cancel pending activity first.
Preconditions
Deletion may be blocked until you resolve the following:
- Wallet balances: spend or withdraw your balance.
- Orders: wait until purchases are no longer pending or processing.
- Withdrawals: resolve any pending withdrawal requests.
Delete from the website
- Sign in and go to Security.
- Select Delete account.
- Confirm you understand the action is irreversible.
- Enter your current password.