Terms & Conditions

These Terms & Conditions govern your use of the Patupaa platform, including the purchase of data bundles, airtime, WAEC PINs, AFA registration and digital products, as well as the use of Reseller Store.

1. Acceptance of terms

By creating an account, browsing, or using any of our services, you agree to be bound by these terms. If you do not agree, please do not use the platform.

2. Account & eligibility

• You must provide accurate, complete information when registering.
• You are responsible for keeping your login credentials secure.
• You are responsible for all activity that occurs under your account.

3. Purchases & delivery

All purchases are final once delivered. Please ensure the beneficiary phone number or details are correct before confirming an order. Delivery is automated and usually completes within minutes; in rare cases of network or provider delays, delivery may take longer.

For WAEC PINs, each PIN is valid for a single candidate and examination year. Once revealed, a PIN cannot be returned or exchanged.

4. Wallet, payments & fees

Wallet balances are held in your account and can be used for purchases or withdrawals, subject to our policies. Payment processing fees (such as the Paystack fee) may apply to funding transactions. Withdrawals are processed via Mobile Money.

5. Referrals & Reseller Store

Referral commissions and reseller (Reseller Store) commissions are awarded according to our rules and may change at any time. Abuse, fraud, or self-referral may result in forfeiture of earnings and account suspension.

6. Prohibited use

You agree not to misuse the platform, attempt to breach security, resell services without authorisation, or use the platform for any unlawful purpose.

7. Liability

We strive for reliable, secure service but do not guarantee uninterrupted availability. To the maximum extent permitted by law, we are not liable for indirect or consequential losses arising from use of the platform.

8. Changes to these terms

We may update these terms from time to time. Continued use of the platform after changes constitutes acceptance of the revised terms.

9. Contact

Questions about these terms? Contact info@patupaa.com.